At rapi888, protecting the privacy and personal data of our players across Malaysia is a core responsibility — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, how long it is retained, and what rights you hold over your own data. Please read this document in full before using the Platform.
These six principles summarise rapi888's approach to data handling. The full details are set out in the legal document below.
All personal data held by rapi888 — including identity documents, payment details, and account credentials — is stored using industry-standard encryption protocols. Data at rest and data in transit are both protected against unauthorised access.
rapi888 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely for the purposes described in this Privacy Policy, and nothing else.
You retain meaningful rights over your personal data at all times — including the right to access, correct, and in certain circumstances erase the information we hold about you. Submit a request through our support team at any time.
We collect only the personal data necessary to operate your Account, process payments in MYR, satisfy KYC obligations, and comply with applicable regulatory requirements. We do not collect data unnecessarily or speculatively.
Personal data is retained only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Where data is no longer needed, it is securely deleted or anonymised in accordance with our internal data lifecycle policy.
If there is ever a material change to how rapi888 processes your personal data, we will notify you in advance via your registered email address. We will not change our data practices without giving you the opportunity to understand and respond to those changes.
This Privacy Policy (hereinafter referred to as the "Policy") describes how rapi888 (hereinafter referred to as "rapi888", "we", "us", or "the Company") collects, processes, stores, shares, and protects personal data obtained from individuals who access or use the online gaming platform available at https://rapi888.cam (hereinafter referred to as the "Platform").
rapi888 takes the privacy of its players seriously. We are committed to handling personal data responsibly, lawfully, and transparently in accordance with applicable data protection principles. This Policy applies to all visitors to the Platform, all registered Account holders, and any individual who communicates with rapi888 via our support channels.
By accessing the Platform, creating an Account, or submitting any personal information to rapi888, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.
Important: rapi888 does not sell personal data to third parties. Your information is used exclusively to operate your Account, process payments in Malaysian Ringgit (MYR), fulfil our regulatory obligations, and provide you with a safe gaming experience.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
rapi888 collects the following categories of personal data from players and site visitors:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | Registration & KYC |
| Contact Data | Email address, residential address (city, state, postcode) | Registration |
| Financial Data | Payment method name, last four digits of card/account, transaction amounts in MYR | Deposit & Withdrawal |
| Account Activity Data | Login history, game sessions, wager amounts, win/loss records, bonus usage | Ongoing Platform use |
| Technical Data | IP address, browser type and version, device type, operating system, session cookies | Site visit & session |
| Communication Data | Live chat transcripts, support emails, complaint records | Support interactions |
| Verification Documents | Scanned or photographed ID documents, selfies, proof of address documents | KYC verification |
rapi888 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) beyond what may be incidentally present in identity documents submitted for KYC purposes. Such incidental data is not recorded, processed, or used for any purpose beyond confirming identity.
rapi888 collects personal data through the following methods:
rapi888 processes personal data for the following specified purposes:
rapi888 processes personal data on the following legal grounds:
rapi888 does not sell personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
All third parties with whom rapi888 shares personal data are contractually required to implement appropriate technical and organisational security measures and to process that data only for the purposes for which it was shared.
Some of rapi888's third-party service providers — including certain infrastructure, analytics, and KYC partners — may be based outside Malaysia. Where personal data is transferred to entities in jurisdictions that may not offer the same level of data protection as Malaysia, rapi888 takes reasonable steps to ensure that appropriate safeguards are in place, such as contractual data protection clauses, prior to any such transfer.
rapi888 does not transfer personal data to jurisdictions that it considers to present unacceptable data protection risks without first implementing appropriate protective measures.
rapi888 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / regulatory compliance |
| Financial Transaction Records | 7 years from transaction date | Legal & regulatory requirement |
| KYC Verification Documents | 5 years from submission date | AML / CTF obligations |
| Support & Communication Logs | 3 years from last interaction | Dispute resolution / legitimate interest |
| Technical & Log Data | 12 months from collection | Security & fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Anonymised data, which can no longer be attributed to any identifiable individual, may be retained indefinitely for statistical and operational analysis purposes.
rapi888 implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:
Important: Notwithstanding rapi888's security measures, no internet-based transmission or electronic storage system is completely secure. Players are responsible for maintaining the confidentiality of their own login credentials. rapi888 will never ask for your password via email, live chat, or any other channel.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Data Subjects, rapi888 will take prompt remedial action and will notify affected players without undue delay where required by applicable law.
rapi888 uses cookies and similar tracking technologies to operate, secure, and improve the Platform. Cookies are small text files placed on your device by the Platform when you visit. The following categories of cookies are used:
You may configure your browser to refuse cookies; however, please note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform, including logging into your Account.
As a Data Subject whose personal data is processed by rapi888, you hold the following rights. To exercise any of these rights, please contact us using the details in Section 16.
rapi888 will respond to all verified data rights requests within 30 calendar days of receipt. Where requests are complex or numerous, we may extend this period by a further 60 days with prior notice. rapi888 reserves the right to decline requests where an exemption applies — for example, where retention is required by law or where the request is manifestly unfounded or excessive.
rapi888's services are strictly restricted to persons aged 21 years and above. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. Our KYC procedures are specifically designed to identify and prevent underage persons from accessing the Platform.
If rapi888 becomes aware that personal data has been collected from a person under the age of 21 without proper verification, we will immediately suspend the relevant Account, notify the individual, and delete or quarantine all associated personal data in accordance with our data protection obligations.
Parents and guardians who believe that their child may have registered on the Platform are encouraged to contact our support team immediately at the email address provided in Section 16.
With your consent, rapi888 may send you promotional emails, bonus offers, platform updates, and other marketing communications related to rapi888's services. You may withdraw your consent to receive marketing communications at any time by:
Withdrawing consent to marketing communications will not affect your ability to continue using the Platform or receiving transactional service communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are sent on the basis of contractual necessity and cannot be opted out of while your Account remains active.
rapi888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Where material changes are made, we will notify active Account holders via email at least 14 days prior to the changes taking effect.
Continued use of the Platform following the effective date of any material amendment constitutes acceptance of the revised Policy. The most current version of this Privacy Policy will always be accessible at https://rapi888.cam/privacy-policy. The "Last updated" date at the top of this document reflects the most recent revision.
For any questions, requests, or concerns regarding this Privacy Policy or rapi888's handling of your personal data, please contact our Data Protection team using the following details:
rapi888 aims to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response to formal data rights requests within 30 calendar days.
For concerns relating to responsible gambling, self-exclusion, or account restrictions, please visit our dedicated Responsible Gambling page.
Now that you understand how rapi888 protects your personal data, you can enjoy live casino, sports betting, and hundreds of slots — all in Malaysian Ringgit — with complete peace of mind.
For players aged 21 and above only. rapi888 — For entertainment purposes only. Please gamble responsibly.